GOOD GUMNUTS FESTIVAL - REFUND POLICY & TICKETING INFORMATION
TERMS & CONDITIONS OF SALE AND ENTRY
Good Gumnuts Festival is an all-ages event. Valid photo ID is required for the purchase and/or consumption of alcohol.
Tickets are sold on the express condition that the holder ("Ticketholder") is bound by the rules and conditions issued by Good Gumnuts Festival ("the Organiser"). Ticketholders agree to be bound by the Terms & Conditions contained herein and on the Good Gumnuts Festival website.
Upon entering the festival, Ticketholders MUST show valid Photo ID bearing the same name and date of birth details as those printed on their ticket.
No refunds will be provided on tickets except as required by law &/or as specified by the Live Performance Australia Ticketing Code of Practice. Incorrect purchases DO NOT qualify for a refund or exchange.
If you are removed from the Venue or denied entry, you will not be entitled to any ticket refund in part or in full and/or any compensation, unless required by law. There will be no refund of any unused portion of a ticket if you are required to leave for any of the reasons set out in these Terms & Conditions or if you decide not to attend.
The Organiser reserves the right to enforce published ticket purchase limits and cancel any tickets obtained above said limits by any one customer.
Ticket barcodes are unique to each ticket. Do not share your ticket barcode with anyone else or you may be denied entry to the Event.
Upon entry to the Event, your ticket will be exchanged for a wristband that you MUST keep on for the duration of the Event. Lost, damaged or stolen wristbands will not be replaced.
We recommend Tixtel as the platform for reselling tickets. Tickets may not be resold for an amount exceeding 110% of the original supply cost of the ticket. Tickets must not be used for advertising, promotion or other commercial purposes. If a ticket is sold or used in breach of this condition, the bearer of the ticket will be refused admission to the Venue and the Organiser may take further legal action against any parties that have breached this condition.
The Organiser does not guarantee the authenticity of tickets purchased from unauthorised third-party resellers or resale sites.